At Jova we want you to find the perfect dress. That's why we offer a 30-day guarantee to exchange your item for free if the size doesn't fit.

Free size exchange

• You have 30 days after receipt to request an exchange.
• If the size is not suitable, we support the first exchange for free .

Easy & quick return

• You can return an item within 30 days of receipt.
• The item must be unworn, unwashed and with its original label .
• Once received and verified, the refund is made within 5 to 7 working days .

Our commitment

• Simple process : We guide you step by step.
• Responsive Customer Service : We are here to support you.
• No stress : We are committed to making your returns and exchanges easy.

Order with confidence, we'll take care of the rest!